CHAT- Early help Early help is about providing your family with the right support at the right time, to meet your needs and help you to achieve lasting positive change in your everyday life. Early help support can be provided if you have a child or young person up to the age of 18 years or up to 25 years old for those with special educational needs and disabilities (SEND). Our Early Help Team work with children, young people and their parents and carers, to support families to deal with problems as soon as they start to emerge and to help prevent situations from escalating. If you are experiencing any type of difficulties within your family, you can contact your child's nursery, school, college, health visitor, GP or other professional for information, advice and support.